You don’t know how to buy?
We explain everything below!
ONLINE SHOPPING AT LAVIKA
Select the product
1. Check our offer and choose products you are interested in. When you find the interesting product, click on it and go to the product sheet, where you will find useful information on the product: photo, description, price, available sizes and a size table that will help you to choose the right size. There is also the "Add to cart" button. In this way you choose the products you want to buy.
The shopping cart page allows you to easily modify the content of your cart, add and remove products and change their quantity. This is also the summary of the order and information on the total value of products you have selected.
Complete your order
2. After making the decision to place an order an order, click on the " Proceed to checkout" option.
If you are a new Customer, there are two ways to register:
If you are our regular Customer, please log in - providing your e-mail address and password to continue shopping.
Choose the payment method and place of the product delivery
3. Next, you will be asked to fill out the order form, including your data necessary to complete the order and choose the place of delivery, shipping method and payment.
The ordered goods can be sent in the following way:
After choosing the payment method, you will proceed to the order summary. Check all the data, please, and click on the "Confirm your order" button.
When the order is placed, a confirmation message is sent to the e-mail address provided by the Customer.
PLACING TELEPHONE ORDERS
In addition to orders placed online, it is also possible to place your order via phone during business hours of our Customer Service: from Monday to Friday from 8 a.m. to 4 p.m. Call us: +48 790-703-625.
Orders placed in our store can be paid in several ways:
1. Standard bank transfer directly to our bank account account number: 80 1140 2004 0000 3402 7505 2315 recipient's details: "ARIANA" Producent Odzieży Damskiej Agata Salamon transfer title: order number, name and surname of the Customer
2. Electronic payment via PayU system.
3. Electronic payment via PayPal.
4. Payment on delivery - upon delivery. International parcel deliveries are available only after prepayment.
FOREIGHN CURRENCY TRANSFER ACCOUNTS (EUR, USD, GBP)
EUR: 76 1140 2004 0000 3612 0611 3288
USD: 76 1140 2004 0000 3312 0611 3338
GBP: 81 1140 2004 0000 3112 0611 3346
We deliver the parcels via:
1. Courier DPD - one delivery cost regardless of the number of items purchased
Courier shipments are usually delivered on the next business day after being sent from us.
We send shipments after posting the payment on our account or after receiving information about the payment from PayU or PayPal.
2. delivery system provided by Ruch Kioski S.A. - shipping to the nearest kiosk - PLN 6. Note: Only in Poland. Delivery time when choosing this form of transport may take about 5 days from the date of receiving the notification of shipment.
WE SEND OUR PRODUCTS ABROAD.
AUSTRIA, BELGIUM, CZECH REPUBLIC, DENMARK, ESTONIA, THE NETHERLANDS, LITHUANIA, LUXEMBOURG, LATVIA, GERMANY, SLOVAKIA, HUNGARY - SHIPPING COST: PLN 45
OTHER COUNTRIES - EUROPE AND THE USA: 65 PLN
IF YOU DO NOT SEE YOUR COUNTRY ON THE LIST, PLEASE CONTACT US
WITHDRAWAL FROM THE CONTRACT FORM (RETURN FORM) - DOWNLOAD
CUSTOMER COMPLAINT FORM - DOWNLOAD